Refund Policy

Both plans are billed monthly and can be canceled anytime through your account portal — no long-term contract. Canceling stops future billing at the end of your current billing period; we don't refund time already billed.

Every plan comes with a 7-day satisfaction guarantee. If something's wrong in your first month — your receptionist isn't working, your Launch site didn't generate correctly, or your Launch Pro build wasn't delivered as promised — email support@try99.app within 7 days of signing up and we'll fix it or refund your first payment.

There's no cancellation form or retention process. Email us, that's the whole process. Most requests get a reply within one business day.

Approved refunds are returned to your original payment method through Stripe, typically within 5–10 business days depending on your bank.

We can only guarantee results based on the information you gave us. If a site needs rework because business details you provided were inaccurate or incomplete, we'll still fix it — please make sure your intake info is accurate so we can get it right the first time.

support@try99.app